Services

Q. What is GreatBuyz ?

A: GreatBuyz is a cool app providing seamless experience to save money and time with great offers (coupons, deals) at ones fingertips. Also, follow your favourite Brands/Businesses and service providers and get to know the latest news, and other updates by Opt-In -- no more junk email and SMS that you have to clean-up.

Q. How do I use GreatBuyz?

A: GreatBuyz enables two usage modes - registered user mode and guest user mode. Provide your mobile number to register on the app to follow your preferred Brands/Businesses as well as to avail Special Deals. Guest users can browse and consume coupons and browse deals.

Q. What is Streamz?

A: Streamz is a unique Opt-In marketing services for consumers to get access to information, updates from his /her preferred Brands/Businesses and read and shop at their convienience and need. Users can follow and unfollow then at the click of a check-box.

Q. What is a Coupon?

A: Exciting Online discounts absolutely FREE on GreatBuyz, applicable on a wide set of products and services. New coupons are updated several times a day.

Q. What is a Deal?

A: Special offers from top brands, eateries available mostly ONLY on GreatBuyz.. Avail assured savings through deep discounts for a nominal fee billed to your mobile bill.

Q. What is the difference between Coupons & Deals?

A: Deal is available for a nomimal price. Coupons are free. We provide thousands of coupons at a single location by sourcing Coupons from multiple providers, so that you can save time and money.

Registration

Q. Why do I need to Register on GreatBuyz?

A: You will have to register with us to follow your preferred merchant, or for availing Special Deals.

Q. How do I Register?

A: Provide your mobile number and accept ‘Terms and Conditions” checkbox on the registration page. You will receive One Time Password (OTP) as an SMS. The OTP is self entered by the application and verification is undertaken by user clicking ‘Validate’. Registration is complete post successful OTP verification. There is no cost to Register.

Q. Why is one time password (OTP) verification required?

A: Government regulations mandate that verification is undertaken for a user being charged. OTP is one of the most prevalent means of undertaking this.

Q. Is Registration to GreatBuyz App Free ?

A: Registration to GreatBuyz application is totally free of cost.

Q. Can I use the application without Registering?

A: Yes, choose the ‘Register Later’ option on the registration screen to allow you to browse, avail coupons and experience the application. You will need to register when you decide to use Streamz or buy Deals.

Q. Will my mobile number used for registration be shared to any third party vendors?

A: Don't worry, we respect your privacy. Please refer to the GreatBuyz privacy policy available in the app by clicking on Settings->Personal Profile-> Privacy for further details.

Streamz

Q. How do I enable Streamz to follow the Brands that I like?

A: Go to Settings->Streamz and enable preferred brands from ‘All Brands’ to browse the content from chosen brands in the Streamz tab.

Q. How do I view the Brands that I am following?

A: Go to Settings->Streamz and choose ‘ My Brands’ to view the currently selected brands.

Q. What should I do to unfollow a brands?

A: Go to Settings->Streamz and choose ‘My Brands’ to disable Brands from whom no promotional, informational content is required. Go to ‘All Brands’ to enable feed from the various brands in the system. Do ensure to press “ Save Changes” for changes to be reflected.

Q. What should I do to unfollow a brands?

A: Go to Settings->Streamz and choose ‘My Brands’ to disable Brands from whom no promotional, informational content is required. Go to ‘All Brands’ to enable feed from the various brands in the system. Do ensure to press “ Save Changes” for changes to be reflected.

Q. How do I see the news for the brands that I am following in Streamz?

A: Once preferred brands are chosen, the Streamz tab will show a section for each of the chosen brand in a list. Click on the specific thumbnail of the brand in the list to view various messages from that brands,.

Coupons

Q. How to use a Coupon?

A: Coupons have an associated coupon code. Once you find the coupon of your choice, click on ‘Activate’ to get the coupon code. Coupon code is shown on the pop up. Allow GreatBuyz to take you to the brand site by clicking ‘Yes’. Apply the coupon on the brand site, applicable as per brand’s T&C

Deals

Q. How to avail Special discounts?

A: With Airtel, Idea or Vodafone mobile connection, simply click on buy button, Follow the steps and the amount is directly billed to your mobile talk time. Receive a purchase notification and voucher code via sms (voucher sms) to redeem the offer. Purchase and voucher details are also available in “My Offers” tab in the app. You can use this voucher later with the merchant on their website or their store. Once purchased, there is no refund for the Special Deal.

Q. What are free credits?

A: A user may be provided with some credit points against which a user can purchase a Deal. 1 credit is worth 1 rupee, as of now. User can avail these credits free of cost for purchasing a deal. Once the free credits are consumed, user is charged using mobile talk time.

Q. What is My Credits?

A: My Credits tab provides a view of the available and used credits.

Q. Is there an expiry associated with Deals?

A: Yes. Most of the offers have an associated expiry date. User must redeem the voucher within the expiry date to avail the benefit. Please note that voucher codes become defunct after expiration date.

Q. What is a Voucher SMS?

A: You will be sent a Voucher SMS with the voucher code and merchant details after purchasing a Deal. This SMS also has redemption details such as outlet/website details along with specific terms and conditions applicable to the offer.

Q. I have purchased a Deal but have not received any voucher code SMS. What should I do?

A:No Sweat!! Occasionally an SMS may get lost or delayed. Click on My Offer icon in the GreatBuyz App to get details of the recent purchase.

Q. Can I combine GreatBuyz deals with other schemes of the merchant?

A: No, not unless the same is specifically stated otherwise in the deal description or Terms and Conditions.

Q. What if I wish to refund or exchange GreatBuyz deal?

A: Sorry, no refund or exchange policy is applicable on any Deal purchase.

General

Q. What is Surprise Me Feature?

A: Shake the phone and get an exciting surprise deal. Surprise your self more by repeating!

Q. What is Gift a Friend?

A: Delight your friends by gifting them a deal or a coupon using ‘Gift a Friend’ feature. You need to specify your friend’s mobile number and GreatBuyz will route the voucher SMS to your friend as a gift. The voucher details are also available in My Offer tab in the app.

Q. How do I customize my experience?

A: Go to Settings and choose specific options in Personal Profile, set specific number of notifications suiting your preferences and convienence. Notification settings are available separately for Streamz, Coupons and Deals.

Q. How to contact us in case of any questions?

A: Please drop an email to greatbuyz_support@turacomobile.com, our support team will provide the necessary assistance.

Q. What are the likely upcoming features?

A: We are committed to providing true value to users and will be actively working to achieve the same. Few of our upcoming areas of focus will be to have onboard many more Brands/Businesses and service providers, add more Coupons and Deals and cover myriad of genres, categories, provide outlet/store specific discounts in retail and FMCG section.

For Idea Subscribers

Access on mobile : idea.greatbuyz.com/wap/

Via USSD

Idea Users dial : *777*136# (Subscription Free)

Q.How to unsubscribe for GreatBuyz daily alerts?

A:You can unsubscribe for GreatBuyz daily alerts by Idea users can unsubscribe by dialing *777*65#, select my account and select unsubscribe option.